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Privacy Policy

How we protect your data

Privacy Policy

Effective Date: 21/02/2025
Last Updated : 17/02/2025
Version: 1.0

1. Information We Collect

  • Personal Information: Information you provide directly, such as your name, email address, phone number, or other contact details.
  • Usage Data: Information automatically collected when you visit our website, including IP address, browser type, operating system, and pages viewed.
  • Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies.
  • Operational Data: Data collected through server logs and analytics tools to understand website usage and trends. We retain this data only as long as necessary for the purposes described or as required by law.

2. How We Use Your Information

We may use the information we collect for purposes such as:

  • Providing, operating, and maintaining our website and services.
  • Responding to your inquiries and communications.
  • Sending you updates, promotional materials, or other communications.
  • Improving user experience and personalizing interactions.
  • Monitoring and analyzing website usage.
  • Complying with legal obligations and resolving disputes.

3. Disclosure of Your Information

We do not sell or trade your personal information. However, we may share your data:

  • With Service Providers: For website operations, analytics, or communication delivery.
  • For Legal Reasons: To comply with laws, legal processes, or prevent fraud.
  • With Your Consent: When you provide explicit consent.

4. Data Security

We implement reasonable safeguards to protect your information. However, no method of storage or transmission is entirely secure.
We make use of SSL encryption, access controls, firewalls, regular audits, security monitoring tools, and other measures to protect your data.

5. Data Retention

We retain your data only as long as necessary for the purposes described or as required by law.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access and Correction: Request access or correction of your data.
  • Erasure: Request deletion of your personal data.
  • Objection: Object to certain uses of your data.
  • Consent: Restrict processing and withdraw consent for your data.
  • Data Portability: Request a portable format of your data.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Read more about our Cookie Policy.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or privacy practices.

9. Childrenโ€™s Privacy

Our website is not intended for individuals under 18. We do not knowingly collect data from users under 18. Contact us if we inadvertently do so.

10. Data Breach Notification

In the event of a data breach, we will notify affected users and relevant authorities in compliance with applicable laws.
We will endeavor to process a notification to authorities within 72-hour, and send a prompt user notification if high risk.

11. International Data Transfers

If you access our website from outside Malta, your information may be transferred and processed in compliance with data protection laws.

12. GDPR and CCPA Compliance

We comply with GDPR and CCPA. Your additional rights include:

  • Right to Know: Understand what data we collect, use, and share.
  • Right to Delete: Request deletion of your personal information.
  • Right to Opt-Out: Opt out of the sale of personal data (we do not sell data).

13. Limitation of Liability

While we take precautions, we cannot guarantee complete data security. Use of this site acknowledges inherent risks.
GDPR applicability is for EU residents.

14. Jurisdiction and Governing Law

This Privacy Policy is governed by the laws of Malta. Disputes shall be resolved in the courts of Malta.

15. Third-Party Processors

We may use trusted third-party providers:

  • Google Analytics: For analytics. Learn more here.
  • Google Tag Manager: For analytics. Learn more here.
  • Hosting Provider: For secure hosting of website files anddata storage. Learn more here.
  • Facebook Ads & Analytics: For performance marketing and analytics. Learn more here.
  • Sentry: For error monitoring and analytics. Learn more here.
  • Other Tools: For communication and support services.

16. User Responsibilities

Users are responsible for:

  • Maintaining account confidentiality.
  • Using secure channels for sharing sensitive data.
  • Complying with applicable laws when interacting with our site.

17. Data Requests

We may require proof of identity before processing data access, correction, or deletion requests that are sent to us via email.

18. Updates to This Privacy Policy

We may update this policy periodically. Your continued use of the website constitutes acceptance of such updates.

19. Contact Us

For questions or concerns, contact us:

  • Email: info@raymondsaliba.com
  • Address: Siggiewi, Malta
  • Phone: (+356) 99804518